Ozwin Casino Review

Inconsistent and unwilling to do the right thing. I requested a payout and I didn't worry about redeeming coupons because I wasn't aware I was in violation of any policies since I had previously received a payout after using 2 coupons while that payout was pending. I understand the need for a no coupon policy while awaiting a withdrawal because you wouldn't want someone to win more money when they are unable to make a deposit and you are in business to bring in revenue, however, when a deposit is made using a coupon which results in a substantial payout is by definition business as usual. The coupon used after the payout request resulted in no winnings. Explain to me why the inconsistency in honoring a payout even after coupons were redeemed and then not honoring a payout after coupons were redeemed so I can understand your practices better. I was told to familiarize myself with the Terms & Conditions to avoid any future mishap. I believe it is Ozwin that needs to familiarize themselve

I recently had a $2500.00 AUD payout that I received and did not have any issues. I did have another good win on top of that but it was declined. The casino said: While reviewing your account we've noticed that the following rule was broken: Players with one or more pending withdrawals currently in their account are not eligible to receive any bonuses, promotional or otherwise, until such withdrawals are either processed or cancelled. Abuse of this policy, as defined by the casino, may result in cancellation of the player's winnings By redeeming coupons on top of your pending withdrawal you've broken the above stated rule. We have denied your withdrawal, voided your winnings and your bonus. Please note your deposit of $ 40.00 has been credited back to your account to try your luck once more on our latest games. I replied : Thanks for making it clear to me. I knew I couldn't make a deposit while a withdrawal was pending, I only used a bonus /coupon because the casino honored it

Like this gaming site haven't had any collect tho